Case study · Appliance Repair

Appliance repair: from 1–5 clicks a week to 100+ clicks a week

A Twin Cities appliance repair business went from a near-invisible website to a steady weekly flow of qualified Google clicks turning into real booked jobs and real income.

Quick Answer

A Twin Cities appliance repair business went from a near-invisible website to a steady weekly flow of qualified Google clicks turning into real booked jobs and real income.

20×+

Weekly Google clicks

Before: 1–5
After: 100+
Real income

Booked service calls / mo

Before: A few
After: Steady weekly flow
+Top 3

Map Pack visibility

Before: Not ranking
After: Top 3 in core service area
+45 pts

Mobile Lighthouse

Before: Sub-50
After: 95+

Challenge

A skilled Twin Cities appliance repair tech had a website that almost no one could find. Google Search Console was showing 1–5 clicks a week — barely a heartbeat. Phones were quiet, dispatch was thin, and most leads were coming from word of mouth or paid lead-gen apps that ate the margin.

Approach

We rebuilt the site mobile-first around how people actually search for appliance repair (refrigerator repair near me, washer not draining, brand + city queries), shipped focused service and city pages, cleaned up the Google Business Profile with the right categories and service areas, and put a review-generation loop in place so every completed job had a clear path to a Google review.

Work shipped

  • Mobile-first website rebuild with conversion-focused layout
  • Service pages per appliance (refrigerator, washer, dryer, dishwasher, oven)
  • City pages targeting core Twin Cities service area
  • Google Business Profile overhaul — categories, services, service area
  • Review-generation workflow tied to completed jobs
  • Call tracking so every lead source is measurable
  • On-page SEO, schema markup, and Core Web Vitals fixes

Results

  • Went from 1–5 weekly clicks to 100+ qualified weekly clicks
  • Clicks turned into booked jobs and real, repeatable income
  • Top-3 Map Pack visibility for primary service area
  • Mobile Lighthouse 95+ across core pages
  • Steady stream of inbound calls and form fills — no more dependence on lead-gen apps
"I went from checking my phone wondering if it was broken to actually having to schedule out the week. The clicks turned into real jobs and real income."
Owner, appliance repair business — Twin Cities
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